From the public record

Written for the question you actually typed.

Each piece answers one owner question in the owner's words, with the measured data we have and arithmetic anyone can check.

The bad one

Someone left us a brutal one-star review. Should I respond or let it die?

It won't die — sort orders love it. Who the response is actually for, what it should say, and the two mistakes that make it worse.

The ask

How do I get more reviews without being annoying about it?

The one-customer, one-moment, one-link ask — why blasts feel pushy and the natural version doesn't, with the mechanics.